SCAPEGOATING - I’ve seen many instances of this in the workplace. Haven’t you?
I was so impressed with one of my clients this week.
One of his vendors made a mistake and he was having to take the heat from his client. He needed to make it right.
He had the PERFECT opportunity to deflect and scapegoat.
But he didn’t go that route. He took responsibility for something and showed integrity and I could literally FEEL the respect in the room directed towards this man.
I commented on the conversation when it was over. He said that can go to sleep tonight knowing he’s been fair and honest, and if he can’t run a business honestly then he doesn’t deserve the opportunity he’s been given.
People use scapegoating to avoid facing uncomfortable issues in their OWN reality. When someone has the GUTS to face reality head-on and deal with issues, they have my full respect and loyalty.
I'm Lindsey Crabtree, the Founder and CEO of Right Hand Operations. I love meeting new people and making connections, I love observing the commonalities between our clients and how we all have similar struggles in the business world. As I have time I enjoy reflecting on experiences and sharing what I've learned.